Scale Your DTC Brand Profitably WithWorld Class Retention Marketing
Kensington Media House increases your brand’s revenue and LTV:CAC ratio, helping you achieve profitable scale.
Over $240 Million Generated For Our Brands
Our Systems Have Been Crushing It For Over 80 Brands
$208k/month to $524k/month in 2 months
This brand went from only having people buy once with their high AOV product line, to having a list of rabid buyers, free of ad costs, leading to $316k/month extra being generated and huge profits every month.
$18k/month to $321k/month in 5 months
This brand is on track to hit 8 figures in revenue now that their LTV:CAC ratio has shot up, unlocking profitable scale.
€105k/month to €196k/month in 3 months
With the founder wearing every hat in the business, they hit a ceiling.
We found opportunities in the account, grew consistently month on month, and now the business’ revenue is up 50% consistently.
$30k/month to $107k/month in 2 months
We cut down the time between purchases by over 40% for this brand, enabling them to have more profit to fuel the front end and stock. They’re now seeing 7 figures per year from email alone.
$600k to $900k, a 50% increase.
50%+ open rates across all campaigns.
Scaleable email strategy.
Here’s What Our Partners Are Saying About Us
"I am delighted with Kensington Media House. Over the last few years I have struggled to find an amazing retention agency, now I have."
Josh Neville
CMO of Newport Vessels
We’ve been working with Josh for over a year, and since then Newport has almost tripled the size of their online E-Commerce operation!
"We’ve been working with KMH for almost 2 years now, and they are the best agency we have ever worked with. I absolutely recommend them."
Travis Strote
Co-Founder of Yoga Democracy
Travis is the co-founder of Yoga Democracy, and has been a close partner of ours for 2 years now. Since we’ve been working together, their brand has gone from strength to strength each quarter!
"I had worked with KMH before and it was an absolute no-brainer to work with them again when I joined a new team. They are professional and a pleasure to work with."
Jamie Tipton & Giulio Di Francia
Look Our Way
We’ve worked with Jamie on 2 separate brands now (the first of which is still a client – 2 years later), and it’s a partnership we can see continuing for the next 10 years – easily.
“Sales are up 50% month on month consistently.”
Niall Robinson
Founder of The Casual Company
We’ve been working with Niall for well over a year now, and become integral to the growth of the brand – with Email & SMS driving over 55% of the brand’s online revenue on average!
"We started working with Kensington Media House back in October of 2021, and it’s been an incredible experience from start to finish!"
Sheila Ferguson
COO of Juara Skincare
We learned as much from Sheila as she learned from us, and we’ve thoroughly enjoyed every minute of it! Together, we took Juara’s Email revenue from 15-20% up to over 50% on average month over month.
"The best email marketing team I have ever worked with. I’ve had many agency experiences in my life – many very bad – but the Kensington team have been top tier in all respects."
Brook Hiddink
Founder of Audacia Home
Brook has been a long-term client and friend of ours, and both Conor Sunderland and Gallagher both now consult new brand owners in his high-ticket eCommerce mastermind every week.
“We were able to take that, and increase that significantly”
Kelly Isensee
Marketing Project Manager of HIDEit Mounts
After we had you guys come in and work your magic on our flows and and really also dive into our campaigns, we were able to take that, and increase that significantly from the twenty percent just standard even before holiday, the first month that you guys were in, you could see a drastic increase in revenue.
“I'm pretty confident that we're good here way into seven figures (monthly) with you guys as an agency.”
Johnny Hickey
CMO of Perfect White Tee
We’re very much here for that. Especially the scaling’s been really aggressive in the last while. So there’s there’s no doubt that that’s gonna be achieved. And like you were saying there on Twitter as well, it’s a one trillion dollar mark.
"Our flows and campaigns are more subscriber-friendly. We're improving retention which was a big focus."
Rory McLaughlin
Founder of Mystery Shirt In a Box
We’ve put a heavy focus on subscribers so that they’re more subscriber-friendly. We’re improving retention which was a big focus. We also launched a couple of new products. We built outflows around those products and campaigns. These were all right beforehand, but we’ve improved a good bit now. 100% recommend KMH to other businesses.
"We came back to you from another agency and 2x'd email revenue within 60 days - you're the best."
Primoz Majeric
Founder of Capucinne
Capucinne is a luxury jewelry brand we have worked with for a long time. It's been amazing to see their growth over the last year. After they had briefly worked with another agency, they came back to us and saw email skyrocket in revenue to new heights.
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"Email went from being something that was just 'there,' to the channel I'm most bullish on."
Robert Kirby
Founder of an eCommerce brand group
Robert came to us with email already being a strong sales channel for his main brand, and in just a month we were able to see a huge increase in revenue of 35%. We look forward to working with him for years to come.
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Free Game
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Our Offices
Dubai Office
Dubai Silicon Oasis, UAE
Ireland Office
Dublin, Ireland
USA Office
Middletown, Delaware, USA
Ecommerce Strategies Built For Your Business
We work with businesses of all sizes, but we have 3 distinct options based on what you need right now:
Do it Yourself
Our ‘do it yourself’ tips for those just finding their feet and want to get their retention marketing setup and making money.
Done with You
Our done with you package for growing businesses, who are looking for a partner to take them to the next level.
Done for You
Our flagship done for you email & sms marketing package (typically for brands doing at least $100k/month in DTC revenue).
The KMH Methodology
With our industry-leading status on social media and years in the business, we’re the experts that the experts come to learn from. Below is our methodology to turn your email & sms accounts from a ‘Drifter’ to a ‘Profit Machine.
Acquisition
If we put your brand in two realities, one with a 2% opt-in rate and amazing email flows, and one with an 8% opt-in rate and amazing flows… which brand would make more revenue through their retention channels? Obviously, the latter. This is why we put so much focus on increasing the list growth rate. It’s time to fuel the back end of your brand.
Conversion
Scientifically engineering your pre-purchase flows and campaigns is a specialty of ours. Build out conversion mechanisms to maximise the revenue from new subscribers.
Retention
“You make a living on the front end, but you build wealth on the back end.” This is where the secrets are deployed. Through testing and higher volume post-purchase, we ascend your 1x buyers into life-long supporters of the brand who provide consistent profit.
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Frequently Asked Questions
Q.
How Much Does It Cost?
A.
All our offers are custom – book a call to figure out the best plan for your brand.
Q.
How Are You Different From Other Agencies?
A.
All our The short answer is that we do the fundamentals at a very high level. We run in-depth data reporting at the end of each month and base our tests and changes on these reports. The reality is that most retention agencies ‘set and forget’ things, while we actively improve every facet of your account based on cold hard data. On top of that – we are boutique and you’ll never deal with middlemen account managers or rookie juniors.
Q.
What If Your Work Doesn’t Perform?
A.
We offer a performance guarantee. Book a call to learn more.
Q.
How Long Does It Take To Go Live?
A.
Depending on the scope, from the day you pay the invoice and sign the contract – it will take about 21 days for flows to go live.
Q.
Do You Have a Strict Contract?
A.
No, we do not. We believe in delivering results and an incredible experience as the best way to keep clients, not stringent terms and conditions.
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