Kensington Media House.

Performance Retention Marketing For Growing DTC Brands

Scale Your DTC Brand Profitably With

World Class Retention Marketing

Kensington Media House increases your brand’s revenue and LTV:CAC ratio, helping you achieve profitable scale.

Over $53 Million Generated For Our Brands


Our Systems Have Been Crushing It For Over 40 Brands

$208k/month to $524k/month in 2 months

This brand went from only having people buy once with their high AOV product line, to having a list of rabid buyers, free of ad costs, leading to $316k/month extra being generated and huge profits every month.

$18k/month to $321k/month in 5 months

This brand is on track to hit 8 figures in revenue now that their LTV:CAC ratio has shot up, unlocking profitable scale.

€105k/month to €196k/month in 3 months

With the founder wearing every hat in the business, they hit a ceiling.

We found opportunities in the account, grew consistently month on month, and now the business’ revenue is up 50% consistently.

$30k/month to $107k/month in 2 months

We cut down the time between purchases by over 40% for this brand, enabling them to have more profit to fuel the front end and stock. They’re now seeing 7 figures per year from email alone.
Some of our favourites for our brands

Fresh Off The Press

Our Automated Emails - Straight from Our Flows

Our Email Campaigns - Turning Lists into Goldmines.


Here’s What Our Partners Are Saying About Us

"I am delighted with Kensington Media House. Over the last few years I have struggled to find an amazing retention agency, now I have."

We’ve been working with Josh for over a year, and since then Newport has almost tripled the size of their online E-Commerce operation!

Josh Neville

CMO of Newport Vessels

"We’ve been working with KMH for almost 2 years now, and they are the best agency we have ever worked with. I absolutely recommend them."

Travis is the co-founder of Yoga Democracy, and has been a close partner of ours for 2 years now. Since we’ve been working together, their brand has gone from strength to strength each quarter!

Travis Strote

Co-Founder of Yoga Democracy

"I had worked with KMH before and it was an absolute no-brainer to work with them again when I joined a new team. They are professional and a pleasure to work with."

We’ve worked with Jamie on 2 separate brands now (the first of which is still a client – 2 years later), and it’s a partnership we can see continuing for the next 10 years – easily.

Jamie Tipton & Giulio Di Francia

Look Our Way

“Sales are up 50% month on month consistently.

We’ve been working with Niall for well over a year now, and become integral to the growth of the brand – with Email & SMS driving over 55% of the brand’s online revenue on average!

Nial Robinson

Founder of The Casual Company

"We started working with Kensington Media House back in October of 2021, and it’s been an incredible experience from start to finish!"

We learned as much from Sheila as she learned from us, and we’ve thoroughly enjoyed every minute of it! Together, we took Juara’s Email revenue from 15-20% up to over 50% on average month over month.

Sheila Ferguson

COO of Juara Skincare

"The best email marketing team I have ever worked with. I’ve had many agency experiences in my life – many very bad – but the Kensington team have been top tier in all respects."

Brook has been a long-term client and friend of ours, and both Conor Sunderland and Gallagher both now consult new brand owners in his high-ticket eCommerce mastermind every week.

Brook Hiddink

Founder of Audacia Home

Meet The KMH Team

With industry-wide recognition on social media and years of experience in the eCommerce world, we have been able to attract and develop some of the best talent in the industry.
Here is our lean, performance-driven team.

Founding Partner and CMO, Conor Sunderland heads up the Content Marketing Team and the Sales Team, endeavouring to find the perfect clients to partner with for the long-term.

Founding Partner and COO, Conor Gallagher manages the internal production team, ensuring the quality of work produced by KMH is of the highest standard possible.

Sean is our most experienced account manager, and an accomplished copywriter, technical engineer and avid BJJ/MMA practitioner.

Ciaran is an accomplished copywriter and email marketer who has trained under some of the best minds in the industry. He joined KMH straight from the military, and has been pursuing his passion for copy ever since.

Diogo is a man of many hats – an experienced copywriter, radio-host, agency owner and tennis enthusiast, he’s a talented, and competitive problem solver above all else.

Chris is a talented copywriter and social media manager, with an eye for trends and the ability to tap into them at will.

Vanda is an extremely experienced Production and Operations manager who ensures that every email & SMS produced by KMH is of the highest quality.

Ed is the most senior designer on the team, with over a decade of experience in the industry, he leads our Design team to greatness every single day.

The youngest member of our team, John is an experienced and talented graphic designer, with a natural flair for branding and intricate designs.

A designer of many talents, Amy heads up the design side of our internal marketing team, while also managing the design and copy for several brands.

An accomplished designer with many years in the industry, Louie is an expert in email marketing design, and an important innovator within the field of graphic design.

A high level marketer with years of experience in sales, Genver helps us find the cream of the crop clients to work with for years.
An expert in everything design, Renz has spent years honing his craft to ensure perfect congruence for our clients.
As a full-time video editor here at KMH, Joshua helps us create high quality content to display our work across our various social media channels.

Our Offices

Dubai Office

Ireland Office

Ecommerce Strategies Built For Your Business

We work with businesses of all sizes, but we have 3 distinct options based on what you need right now:

Do it Yourself

Our ‘do it yourself’ tips for those just finding their feet and want to get their retention marketing setup and making money.

Done with You

Our done with you package for growing businesses, who are looking for a partner to take them to the next level.

Done for You

Our flagship done for you email & sms marketing package (typically for brands doing at least $100k/month in DTC revenue).

The KMH Methodology

With our industry-leading status on social media and years in the business, we’re the experts that the experts come to learn from. Below is our methodology to turn your email & sms accounts from a ‘Drifter’ to a ‘Profit Machine.’


If we put your brand in two realities, one with a 2% opt-in rate and amazing email flows, and one with an 8% opt-in rate and amazing flows… which brand would make more revenue through their retention channels? Obviously, the latter. This is why we put so much focus on increasing the list growth rate. It’s time to fuel the back end of your brand.


Scientifically engineering your pre-purchase flows and campaigns is a specialty of ours. Build out conversion mechanisms to maximise the revenue from new subscribers.


“You make a living on the front end, but you build wealth on the back end.” This is where the secrets are deployed. Through testing and higher volume post-purchase, we ascend your 1x buyers into life-long supporters of the brand who provide consistent profit.
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Who This Is For

Frequently Asked Questions

Q.How Much Does It Cost?

A.All our offers are custom – book a call to figure out the best plan for your brand.

Q.How Are You Different From Other Agencies?

A.The short answer is that we do the fundamentals at a very high level. We run in-depth data reporting at the end of each month and base our tests and changes on these reports. The reality is that most retention agencies ‘set and forget’ things, while we actively improve every facet of your account based on cold hard data. On top of that – we are boutique and you’ll never deal with middlemen account managers or rookie juniors.

Q.What If Your Work Doesn’t Perform?

A.We offer a performance guarantee. Book a call to learn more.

Q.How Long Does It Take To Go Live?

A.Depending on the scope, from the day you pay the invoice and sign the contract – it will take about 21 days for flows to go live.

Q.Do You Have a Strict Contract?

A.No, we do not. We believe in delivering results and an incredible experience as the best way to keep clients, not stringent terms and conditions.